Frequently Asked Questions

Find answers to common questions about Casa. Can't find what you're looking for? Contact our support team.

General Questions
4

Account & Profile
4

Search & Listings
4

Pricing & Payment
4

Privacy & Security
4

Technical Support
4

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Frequently Asked Questions

General Questions4

What is Casa?

How does Casa work?

Is Casa available in other countries?

How do I contact customer support?

Account & Profile4

How do I create an account?

Can I change my phone number?

How do I delete my account?

Why do I need to verify my phone number?

Search & Listings4

How do I search for properties?

What cities are available on Casa?

How often are new properties added?

What's the difference between basic and premium listings?

Pricing & Payment4

What are the subscription plans?

Can I cancel my subscription anytime?

What payment methods do you accept?

Do you offer refunds?

Privacy & Security4

How is my personal data protected?

Can landlords see my contact information?

How do you verify landlords?

What happens to my data if I delete my account?

Technical Support4

The website is not loading properly. What should I do?

I'm not receiving email notifications. Why?

Can I use Casa on my mobile device?

I forgot my password. How can I reset it?

Still need help?

General Questions
4

Account & Profile
4

Search & Listings
4

Pricing & Payment
4

Privacy & Security
4

Technical Support
4